|We have several thousand distinct products in our catalog of which a lot of them are just size permutations of the same thing. But still it's a lot of stuff. I pick products because I either like the product and I think people will want it. We also stock a lot of products that I'm attached to but don't sell very many of, but I think more people should have them. |
But not everyone looks at our tools the same way. Some of you love what you buy, some of you like what you buy and wish the thing did something a little different. Some of you use the product in completely different ways and applications than we originally thought and you might have a completely different take on if it's good or bad.
Since we pay return shipping (see the warranty page for the details and time limits) on domestically shipped products I like to think that if you thought what you got sucked, or you liked it but it turned out you didn't need it, you just returned it. The last thing you or I need is a tool you don't like sitting in your shop winking at you.
We tell you what we think of a product in our descriptions. What I want to know, and what other woodworkers want to know is; what you do think? So we have just added product customer reviews to all our products. Tell us what you think! As long as the review is honest and not abusive we will be happy to share them with everyone. It helps us, it helps other woodworker's, and it can make interesting reading. There is a link next to every product title on the product description page, and towards the end of each description where you can add a review.
In other news:
A fast way to find what you are looking for is to use our search facility. It's new and much improved and it searches all our products, articles, blog entries, and issues of Work magazine. Just type your query in the search box on the upper right of every screen.
A bunch of items have been added to our clearance and sale pages - all at pretty good prices. We clear stuff out because the company isn't selling them to us anymore, They stopped selling for some reason, or we have replaced the product with something new and improved. And we need the warehouse space. Happy shopping.
Note: The Work Magazine Reprint Project is barreling towards its first anniversary which is in a couple of weeks. It's been a rousing success and if you are following along the range of stuff that they cover is amazing. It comes out every Friday, I dip into it over the weekend, and every issue I find something that I never knew. I'm actually building one of the furniture pieces in the magazine. More on that later. I will write a special anniversary blog in a few weeks with some additional comments. It has been an exciting project to start up and even more exciting as the articles unfold every week.
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