Help at Tools for Working Wood

Help

Browse or search through the store using the function on the left to search and listboxes and the function to browse specific departments and areas of interest. Then select items for purchase which are then added to your basket.
At any time, you can click on on the top of the screen to change the quantity of what you have already selected or remove the item entirely.
When you are done shopping, click on the top of the screen to enter the secure portion of our site. Here you are prompted first for your address, and then in two sucessive screens, for shipping instructions and finally credit card (or check) information.
At any time during the check out process, you can click on to change what you have ordered or you can continue shopping.
Missing Items in your Basket: We have noticed that some customers find that as they shop, items go missing from their baskets. This problem is caused when customer's browser or firewall is configured (either manually or by default) to reject cookies. We have made changes in most of our web pages to maintain your session without using cookies. This should fix the problem for most customers. If you experience these problems, the simplest solution is to turn the "cookie" function on or to call us (800-426-4613) and place the order over the telephone. We are committed to improving the ordering process, and so we will continuing to work on eliminating problems such as this one.

If you have any questions about anything in the store or about your order, please call or email us and ask.

Our telephone number is: 800-426-4613 or 718-499-5877
Or you can fax us at: 718-499-5879.